FAQs

Order & Personalisation

How do I order a personalised product?
You select the desired product and enter the name, text or desired details in the personalisation field.

Can I change the design?
Depending on the product, only certain elements can be personalised. The basic design remains intentionally clear and consistent.

How do I enter the name or text?
Please enter it exactly as it should appear on the product, including upper and lower case.

Products & Materials

What are the products made of?
Depending on the item, I work with wood, acrylic, chalk paint, and vinyl film.

Is each product unique?
Yes, all pieces are handcrafted or finished, so there may be minor differences.

How is the lettering applied?
The lettering is applied with high-quality vinyl film.

Shipping & Processing

How long does production take?
Production time depends on the product and current order volume.

Can I prioritise an order?
If you need a specific date, please inquire briefly before placing your order.

Do you ship to Switzerland?
Yes, I ship within Switzerland. Please inquire briefly about other countries.

Care

How do I care for acrylic and wood products?
It's best to clean them dry or slightly damp, do not soak in water, and do not scrub.

Are the products suitable for outdoor use?
The products are primarily intended for indoor use, unless explicitly stated otherwise.